Amy Heyes, BACP

Amy Heyes is a person centred counsellor who works with a wide range of concerns. She supports people with anxiety, stress, depression, addictions and self-esteem difficulties. She also helps those coping with life changes, grief, relationship strains and work-related pressure.

Amy has three years of experience and is registered with the British Association for Counselling and Psychotherapy, BACP. She has worked with people living with chronic pain and disability and with those who have experienced different forms of abuse. She aims to create a calm, non-judgemental space where people can talk through what is on their mind.

Her way of working is rooted in person centred counselling. That means Amy listens closely and gives people room to explore their thoughts and feelings. She may reflect what she hears and offer observations to help clients make sense of things and find a way forward.

Amy describes the relationship in counselling as standing beside someone when they feel at the edge. She focuses on being present and steady while clients work through difficult moments. The goal is to help people see clearer choices and take small steps toward change.

She works in plain language and aims to keep sessions straightforward and practical. People can expect a warm, patient approach that prioritises understanding and gentle challenge where helpful.

Approaches and online counselling options

Amy works from a person centred stance, which means she listens attentively and gives clients space to talk. This approach helps when someone needs to process strong emotions, clarify what matters and feel heard without pressure.

She also uses evidence-based techniques tailored to the person in front of her. That can include reflective listening and practical observations to help with anxiety, stress, low mood, trauma-related distress and adjustment to chronic illness or pain. These methods aim to make feelings easier to understand and to highlight small steps forward.

Choosing the right approach is a collaborative process. Amy will talk with clients about their goals and preferences and suggest ways of working that fit those aims. Together they decide what feels most helpful and adjust it over time as progress is made.

Confirm current session formats before booking, as the biography does not list specific online methods. Online therapy can make it easier to fit sessions into a busy week, reduce travel time and allow regular check-ins during periods of illness or flare-ups. It also supports quieter options such as shorter phone check-ins or video sessions when people prefer face-to-face contact, depending on what is available.