Paulette Shelley, BACP

Paulette Shelley is a counsellor who helps people work through relationship issues, trauma and abuse, anger, low self-esteem and depression. She offers a calm, non-judgemental space where people can talk about painful feelings and begin to make sense of them.

Paulette uses a Person-Centred approach that focuses on the client's experience. That means she listens closely and reflects back what she hears so people can find their own answers rather than being told what to do. She also draws on Cognitive Behavioural Therapy, which looks at how thoughts, feelings and actions interact and what practical steps can reduce distress.

Sessions can address both short-term difficulties and longer-term patterns. Paulette helps people notice unhelpful habits and recurring themes in their relationships, then plans small, realistic changes to try between sessions. She talks through options and adapts the work as needs change.

Her work also covers a wide range of related concerns, including attachment issues, guilt and shame, panic attacks, self-harm, addiction, and the emotional impact of cancer. Paulette aims to treat each person with sensitivity and respect while exploring what matters most to them.

Paulette is a member of the British Association for Counselling and Psychotherapy, BACP. She has three years of clinical experience working with people across a variety of emotional challenges and life transitions.

How Paulette uses Person-Centred and CBT approaches online

Paulette works primarily from a Person-Centred stance, which means she focuses on listening closely, reflecting feelings, and helping people find their own solutions. This approach helps when someone needs a patient, non-judgemental space to talk through painful experiences.

She also uses Cognitive Behavioural Therapy, which looks at links between thoughts, feelings and behaviour. CBT offers practical strategies such as identifying unhelpful thought patterns and trying small behavioural changes to reduce symptoms like panic, low mood or repetitive worries.

Finding the right approach is part of the process. Paulette will work collaboratively to decide whether more reflective Person-Centred work, CBT techniques, or a blend of both feels right for a person's goals and preferences. She adapts the plan as needs shift over time.

Confirm the exact session formats before booking, as the biography does not list them explicitly. Online work can make it easier to fit therapy into daily life by removing travel time, allowing shorter check-ins around work breaks, or offering options that do not require being on camera. Those practical benefits can help people sustain therapy alongside caring responsibilities, treatment schedules, or busy days.