Pauline Banks, NCPS

Pauline Banks is a counsellor with NCPS credential and over ten years of professional experience in the United Kingdom. She focuses on helping people untangle relationship and family concerns, recover from trauma and abuse, and manage parenting stresses. Her style emphasises practical steps and recognising each person's strengths during difficult moments.

She believes the client is the expert in their own story and works alongside people to build on what already helps. Sessions aim to identify manageable goals, try straightforward strategies, and track small changes over time. That might include improving communication, managing difficult emotions, or developing routines that reduce stress.

Her background includes a decade of work supporting people with anxiety, depression, bipolar spectrum concerns, grief, and addiction-related challenges. She also has experience with ADHD, compassion fatigue and issues linked to chronic illness and ageing. Pauline uses a mix of talking approaches tailored to the problem presented rather than a one-size-fits-all method.

Clinical methods she draws on include attachment-based work, client-centred ways of relating, cognitive behavioural techniques, dialectical behaviour approaches and EMDR for trauma processing. She explains these simply during sessions and helps people choose what feels most useful.

Pauline aims to make the first step easier by offering clear information and a calm, respectful space to begin. She encourages people to reach out when they are ready and to take the process at a pace that suits them.

How Pauline’s approaches translate to online therapy

Attachment-based work focuses on patterns in close relationships and how early connections affect trust and communication. Online sessions can be used to look at these patterns, practise new ways of relating, and rehearse more balanced interactions.

Client-centred therapy prioritises the person’s experience and offers empathic listening and reflection. In remote sessions this means the counsellor follows the person's lead, helps them find clarity, and supports them to make choices that feel right.

Cognitive behavioural techniques help identify unhelpful thoughts and test small behaviour changes. Online sessions suit learning practical skills, trying short exercises between meetings, and reviewing what made a difference.

Finding the right approach is part of the work together. The therapist will discuss goals, preferences and practical needs, then recommend methods to try. Decisions about which approach to use are made collaboratively and can change over time as progress is reviewed.

The biography does not specify particular session formats, so confirm current options before booking. Online work can make it easier to fit therapy into a busy life, allow shorter check-ins when needed, and reduce travel time. It also lets people use visual or audio sessions depending on what suits them on the day.