Carole Ann Hart, BACP

Carole Ann Hart works from a person-centred approach that puts the client at the heart of the work. She aims to walk alongside people while they look at what is happening now and what might help them move towards a calmer, more purposeful life. Carole uses straightforward, respectful language and builds plans tailored to each person’s needs.

She uses client-centred, mindfulness and solution-focused ways of working to help with stress, anxiety, grief and depression. Carole also supports people facing relationship and intimacy issues, addiction concerns, and the impact of trauma and abuse. Living with health challenges is included among the topics she addresses, alongside chronic pain, illness and caring responsibilities.

Carole holds BACP accreditation, and she has seven years of professional experience in the UK. Her background includes additional training that focuses on children and young people, which informs how she understands attachment and family patterns in adult work. She describes herself as polyamory aware and conscious uncoupling aware.

In sessions Carole explains that therapy can feel hard at times and sometimes leaves people tired afterward. She encourages simple self-care after sessions, such as a short walk or listening to music, and takes a collaborative, goal-focused stance. Practical check-ins and clear information are part of her way of working.

She is also menopause aware and offers a supportive, informational approach to menopausal issues. To start, clients complete a short questionnaire and then arrange sessions to match both parties’ schedules.

Approaches that guide online sessions

Carole uses client-centred work, mindfulness and solution-focused techniques to shape online conversations. Client-centred therapy means the counsellor follows the person’s lead, listens closely and helps them make sense of their own experience. Mindfulness therapy offers simple attention and breathing practices to reduce stress and ground difficult feelings. Solution-focused therapy looks for small, practical steps that build on what already works and moves people toward achievable goals.

Finding the right approach is a collaborative process. Carole discusses options with each person and adapts methods to fit their goals and day-to-day needs. Together they choose what feels most helpful and check in regularly to see if the plan is working.

The practical benefits of online work include fitting sessions into busy days and avoiding travel time, which can help when juggling appointments, work and caregiving. Different online arrangements may suit quieter check-ins or shorter focused meetings, but the exact session formats should be confirmed when booking. The online setting still allows for goal-focused conversation, mindfulness exercises and step-by-step planning that can be applied in everyday life.