Donna Hendricks, BACP, NCPS

Donna Hendricks is a counsellor with 12 years' experience working in voluntary, private and NHS settings. She holds a Counselling degree and a Masters in Cognitive Behavioural Psychotherapy, and is registered with the British Association for Counselling and Psychotherapy (BACP) and NCPS. Donna focuses on helping adults facing stress, anxiety, depression and the emotional effects of trauma and loss.

Her starting point is simple: clients are the experts on their own lives. She listens first and asks curious, respectful questions to understand what has happened. That approach shapes sessions so people feel heard and valued rather than judged.

Donna draws on a range of practical methods. Cognitive Behavioural Therapy helps people notice unhelpful thinking patterns and try new behaviours. Client-centred work creates space for emotional exploration. Acceptance and Commitment Therapy supports people to clarify values and take action despite difficult feelings.

She has experience with a wide range of concerns, including grief, self-esteem, relationship and family matters, eating issues, bipolar and ADHD. Donna also supports those dealing with caregiving stress, cancer-related distress, body image and attachment concerns.

Sessions aim to build clearer thinking and practical coping strategies. The focus is on small, manageable steps that fit into day-to-day life. People who work with her can expect a steady, respectful process that looks at what matters to them.

How Donna's approaches translate to online therapy

Donna uses evidence-based and person-centred methods adapted to an online setting. Cognitive Behavioural Therapy helps clients identify unhelpful thoughts and try small behavioural experiments, which can be practised between sessions. Client-Centred Therapy focuses on listening and reflecting so people feel understood, and this can be delivered through careful, empathic conversation. Acceptance and Commitment Therapy encourages identifying personal values and committing to steps that matter, which suits short practical tasks and values-based goal setting.

Finding the right approach is part of the work. Donna will talk with each client about their needs and aims and agree together which methods to try. That collaborative process helps shape whether sessions lean more towards practical skills, emotional exploration or a mix of both.

The biography does not list specific session formats, so confirm current options before booking. Online work can make it easier to fit therapy into a busy week, allow brief check-ins when needed, and support continuity when life is hectic. Registered and accredited professionals often use online sessions to share worksheets, set homework and keep momentum between meetings, while remaining flexible about session length and scheduling to suit everyday life.