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Jennifer "Jeni" O’Donnell

Therapist · United Kingdom

Jennifer "Jeni" O’Donnell, NCPS

Compassionate counsellor for life changes

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Review online therapy options on BetterHelp.

  • Warm client-centred care
  • Practical coping tools
  • Support with loss

About Jennifer

Jennifer "Jeni" O’Donnell is a psychotherapeutic counsellor and coach who offers a calm, supportive space for people facing life’s harder moments. She uses a warm, client-centred style and guides conversations so clients can focus on what matters most. Jeni holds NCPS as her listed credential and practises from the United Kingdom.

She has three years of experience helping with stress, anxiety, depression and sleep problems. She also supports people working through grief, relationship strain, parenting pressures and caregiving stress. Jeni helps clients who are managing addiction, compassion fatigue or life changes that feel overwhelming.

Jeni adapts her approach to each person. She draws on attachment-based ideas, cognitive behavioural tools and mindfulness, among other methods, to match what a client needs. Sessions focus on practical steps as well as understanding patterns that keep people stuck.

Conversations are collaborative and paced to the client. Jeni aims to make small, manageable changes feel possible and to rebuild confidence after difficult experiences. She also offers coaching-style support for motivation and goal-setting when that is helpful.

People who want a conversational counsellor who mixes practical techniques with a reflective approach may find Jeni a good fit. If managing health concerns or the stresses of caring for someone are part of the picture, she includes those issues in her work and helps people find clearer ways forward.

Areas of expertise

Primary focus

Stress, AnxietyFamily conflictsGriefParenting issuesSelf esteem

Also works with

AddictionsRelationship issuesTrauma and abuseIntimacy-related issuesSleeping disordersAnger managementDepressionCoping with life changesCoachingCompassion fatigueADHD

Additional focus areas

AbandonmentAging and geriatric issuesAttachment issuesBlended family issuesBody imageCancerCaregiver issues and stressCodependencyCommitment issuesCommunication problemsControl issuesDivorce and separationDomestic violenceEating and food-related issuesEmptinessFamily of origin issuesFamily problemsFirst responder issuesForgivenessGuilt and shameHoardingHospice and end-of-life counselingInfidelityIsolation / lonelinessJealousyLife purposeMidlife crisisMoney and financial issuesMood disordersNarcissismObsessions, compulsions, and OCDPanic disorder and panic attacksPhobiasPost-traumatic stressPregnancy and childbirthSelf-harmSelf-loveSexual assault and abuseSmoking / vaping cessationSocial anxiety and phobiaWomen's issuesWorkplace issuesYoung adult issues

Therapeutic approaches

Attachment-Based TherapyClient-Centered TherapyCognitive Behavioral Therapy (CBT)Mindfulness TherapyPsychodynamic TherapySolution-Focused Therapy

Experience

3+ years

Credentials

NCPS · United Kingdom

Languages

English

How Jeni’s approaches translate to online therapy

Attachment-Based Therapy looks at the ways people connect and form bonds. In practice this means talking about relationship patterns, early experiences that shaped attachment, and how those habits show up in present relationships. It can help with intimacy issues, abandonment concerns and recurring relationship difficulties.

Client-Centred Therapy focuses on the client’s own goals and pace. The counsellor listens closely, reflects what is said and helps clients clarify their values and choices. This approach is useful when someone needs a steady, supportive space to sort things out or make decisions.

Cognitive Behavioural Therapy (CBT) addresses thoughts and behaviours that keep problems going. It uses simple exercises and small experiments to shift thinking and improve mood, sleep and anxiety symptoms.

Finding the right approach is part of the work. Jeni will talk with each person about their needs, goals and preferences and then suggest which methods to try. This is a collaborative process and can change as work deepens or priorities shift.

Online therapy can make it easier to fit sessions around daily life, such as during a lunch break or after school runs. Please confirm the current session options before booking, as the specific formats offered should be checked in advance. Many people find online sessions help them maintain continuity and keep momentum between appointments.

Frequently asked questions

What issues does Jeni commonly help with?

Jeni works with stress, anxiety, depression and sleep difficulties, and also supports people facing grief, parenting strain, caregiving stress and relationship problems.

How would you describe her therapeutic style?

Her style is client-centred and collaborative, mixing practical techniques with reflective conversation to help people make steady progress.

What is her professional background?

Jeni has three years of experience as a psychotherapeutic counsellor and coach, working with a range of emotional and life challenges.

Where is she based and what credential does she hold?

She is based in the United Kingdom and lists NCPS as her credential.

Which languages are supported for sessions?

Sessions are offered in English.

Can international clients work with her?

She accepts international clients, so people outside the UK may enquire about working together.

How is payment handled and what does it cost?

Costs vary with location and therapist availability; sessions use a subscription that can be cancelled at any time.

What are the steps to begin working with Jeni?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule according to the therapist's availability.

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