Lucy Castro, BACP

Lucy Castro is a counsellor with 11 years of experience who creates a calm, non-judgemental space for people to talk. She welcomes adults who feel stuck, overwhelmed, or uncertain about their next steps. Her approach centres on listening carefully and working together to identify what matters most to each person.

Lucy combines a person-centred way of working with shorter-term, solution-focused strategies. That means sessions can be used both to process painful events and to set small, practical goals. The emphasis is on moving at the client’s pace and reviewing progress regularly so the work stays relevant.

She has supported people with anxiety, low self-esteem, grief, life-direction questions and emotional burnout. Her background includes roles with national and local charities, where she worked with a broad range of people and experiences. This variety informs a flexible, down-to-earth style in sessions.

People who come to Lucy often want clear steps as well as space to feel. In sessions she listens closely, asks practical questions and helps people notice what is working. She aims to balance emotional understanding with straightforward tools for coping and change.

Lucy also works with issues related to living with health challenges, including chronic pain, illness and disability, and the stresses of caregiving. She supports people through relationship difficulties, trauma and abuse, and changes that come with ageing. Her practice is based in the United Kingdom and sessions are offered in English.

How therapy approaches adapt to online work

Lucy draws on person-centred and solution-focused approaches in her work. Person-centred work focuses on listening and reflecting what you say so you feel seen and understood; it helps when you need space to make sense of emotions. Solution-focused work aims for small, practical steps and clear goals that can be reviewed session by session; it suits people looking for concrete changes or coping strategies.

Finding the right approach is part of the process. Lucy will collaborate with each person to decide which methods fit their needs, goals and preferences. She checks in about progress and adjusts the plan so sessions remain useful and relevant.

Her biography notes she offers online sessions, which can make it easier to fit counselling around work, caregiving or medical appointments. Online work can reduce travel time, allow shorter check-ins when needed, and help maintain continuity during health-related fluctuations. Confirm the exact session formats and practical arrangements before booking so you know how your sessions will be delivered.