Sarah Heyn, LCSW

Sarah Heyn is a licensed clinical social worker (LCSW) based in Wisconsin. She has eight years of counseling experience across community clinics, a private Christian counseling setting, and graduate internships at UW Hospital and the VA Hospital in Madison. She focuses on everyday concerns like stress, anxiety, depression, low self-esteem, relationship strain, parenting questions, and substance use. She practices from a client-centered, strengths-based stance. That means she treats the person in front of her as the expert and works alongside them to set clear, realistic goals. Sessions mix the client’s strengths with practical tools drawn from Cognitive Behavioral Therapy, Dialectical Behavior Therapy, Motivational Interviewing, and other approaches to fit the client’s needs. Sarah has experience helping people navigate identity and sexuality questions, grief, trauma, bipolar disorder, ADHD, and life transitions. She also addresses long-term challenges such as chronic pain, caregiver stress, aging and geriatric issues, fertility concerns, and body image struggles. Her work includes helping people build plans for future stressors and relapse prevention related to addictions. She usually responds to messages Monday through Friday during business hours and prioritizes evening or weekend messages first thing the next workday. Live video or phone sessions are offered between 10 a.m. and 2 p.m. on business days. Sarah does not provide letters for courts, lawyers, or medical professionals but can help clients plan how to advocate for themselves. If someone is looking for hands-on skill work, practical strategies, and a collaborative guide through life changes, she can help craft an individualized plan to reach those goals.

How therapy approaches shape online care

Client-centered therapy focuses on listening and meeting each person where they are, helping people name their priorities and build from their strengths. Cognitive Behavioral Therapy, or CBT, looks at how thoughts affect feelings and behavior and teaches practical skills to change unhelpful patterns. Dialectical Behavior Therapy, DBT, adds skills for managing intense emotions, improving distress tolerance, and strengthening interpersonal communication.

Finding the right approach is a collaborative process. The therapist works with each person to choose methods that match their goals, symptoms, and day-to-day needs. Sessions can combine approaches so the plan feels useful and realistic rather than one-size-fits-all.

Confirm available session options before booking since specific formats are determined by the therapist. Online therapy can make it easier to fit sessions into a busy life by removing travel time, allowing shorter check-ins during a lunch break, or offering phone sessions when video isn’t convenient. Licensed professionals can also use messaging to follow up on skills and brief coaching between live sessions. Ask about the formats Sarah offers to see what will work with your schedule and routines.